Shipment costs and delivery times
Shipment costs: these are calculated together with the contents of your shipping cart in the light of the chosen area of destination.
The delivery time is a maximum of 7 working days from the moment of payment confirmation.
Home delivery is made through FEDEX within 3-4 working days
- France, Shipping costs of € 14 up to a purchase amount of € 99 and € 20 from a purchase of € 100
- Portugal. shipping cost € 12
- Deutschland, Belgique, Luxembourg, Österrich, Itralia. Shipping costs of € 18 up to a purchase amount of € 99 and € 24 from a purchase of € 100
- Nederland, Danmark, Poland. Shipping costs of € 20 up to a purchase amount of € 99 and € 26 from a purchase of € 100
- Sweden, Ireland. Shipping costs of € 18 up to a purchase amount of € 99 and € 24 from a purchase of € 100
- Finland,Hungria, República Checa, Eslováquia.Shipping costs of € 30 up to a purchase amount of € 99 and € 36 from a purchase of € 100
- United Kingdom. Shipping costs of € 35 up to a purchase amount of € 99 and € 55 from a purchase of € 100. In countries that are not of the European Community, during the purchase process when entering the postal code of the country of destination, the European Community VAT will be deducted from the price. Once at destination, before delivery, the carrier will inform you of the amount to be paid as customs fees.Changes or returns are not allowed.
- Switzerland, Norwegian. Up to a purchase amount of € 99, shipping cost € 35. Purchases over € 100, shipping cost € 55. In countries that are not of the European Community, during the purchase process when entering the postal code of the country of destination, the European Community VAT will be deducted from the price. Once at destination, before delivery, the carrier will inform you of the amount to be paid as customs fees. Changes or returns are not allowed.
- United States, Canada, México. Due to high shipping costs, it is currently necessary to request a budget before you can make the purchase In countries that are not of the European Community, once at destination, before delivery, the carrier will inform you of the amount to be paid as customs fees. Changes or returns are not allowed.
- Andorra. Shipping costs of € 8 up to a purchase amount of € 99 and € 12 from a purchase of € 100
- Spain (peninsula) Shipping costs of € 5 up to a purchase amount of € 99 and € 8 from a purchase of € 100
- Spain (Islas Baleares). Shipping costs of € 8 up to a purchase amount of € 99 and € 12 from a purchase of € 100
- Spain (Canarias) Up to a purchase amount of € 150, shipping cost € 24. Purchases over € 150, shipping cost € 60. Customs fees included. Island Council Tax not included. Exchanges or returns are not allowed.
- other countries, ask for a budget
You are assured of delivery times through the transport service within 7 working days for all products except sculptures, for which the delivery time is 10 days.
In case of return, the benefits of free shipment promotions will be lost and will be deducted from the amount to be returned the return shipment costs.
We reserve the right to change the manner of shipment and the transport company involved, regardless of the information given on this website, provided that this is not manifestly contrary to the client's interests.
Under no circumstances will shipments be arranged to post boxes.
Shipments to home addresses:
Within Spain: delivery within 24 hours in the cases of mainland Spain, 48 hours the Balearic Islands and up to 7 days for shipments to the Canary Islands.
Other EU countries: 3-4 working days.
North America: 5 working days
Prices
All the prices given in our product lists include the taxes. Prices shown in the website are subject to review and change at any time if circumstances require.
The sales made on this website are considered physically made in Spain.
To all shipments destined for countries of the European Community will apply the VAT in force in Spain (21%)
In countries that are not of the European Community, during the purchase process when entering the postal code of the country of destination, the European Community VAT will be deducted from the price. Once at destination, before delivery, the carrier will inform you of the amount to be paid as customs fees.
Payment systems
- Credit card payment . All transactions arranged through this website are guaranteed 100% secure. All operations involving the transmission of personal or bank particulars are made in a secure environment - the SSL system (Secure Socked Layer) - through the relevant bank. All information transmitted is coded before going onto the network.
Similarly, all the data you give on your credit card are not stored in any database: they go directly to the Point-of-Sale Terminal (PST) at the bank.
To increase safety, at the end of the process, your bank will send you a code via SMS wich you will have to introduce in order to autorize the operation.
- Payment through PayPal. The most internationally known secure payment platform.
- Payment through Bizum. The APP to pay with your mobile in a comfortable and safe way.
- Bank transfer payment to the account that will be indicated at the end of the purchase.
Returns and Changes.
If you wish to return or change a product, please note that a period of 7 days is given for returning them, counted from receipt of the goods.
The product must be in perfect condition and the original packaging.
Return shipment costs are to be covered by you, and the refund is arranged through the same procedure as the payment.
To arrange a return, please contact us via the returns form, stating your name, and the invoice date and number.
Changes or returns are not allowed in countries that are not of the European Community.